Customers, investors, regulators, and yes, journalists rely on what companies officially tell us about their businesses, their products, and their future prospects. Sure, we all have our own sources and experiences to help us decide if we believe what we’ve been told. But those aren’t always enough to prevent people from planning on or even buying products that never ship, investing in companies that never deliver, or writing glowingly about some new technology that eventually dead-ends or is massively delayed. It’s tempting to lump those misstatements into the broad category of “lies.” From the outside, it’s easy to assume […]